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SaaSquatch Blog

Your destination for articles, podcasts, ebooks and case studies referrals & rewards marketing.
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B2B Referral Programs: How to reward at the right place & right time

Use a multi-objective design for your B2B referral program to easily move customers through the buying journey.
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What’s Wrong with the Referral Software Industry?

Picking customer referral software is hard! It’s partly because your business is unique, but it's also partly the fault of the referral software industry.
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Should You Build or Buy Customer Referral Software?

Should you build or buy customer referral software? Learn the common misconceptions about DIY-ing your own solution and avoid the painful mistakes.
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Loyalty Points: The Traditional Reward for Modern Growth

Learn how brands like Nintendo and Soylent use loyalty points to keep customers engaged, and what a customized points program could do for your growth.
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When, Why and How to Use Gift Cards as Referral Rewards

Launching a referral program? Here's everything you need to know about using gift cards for your referral program rewards.
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4 Signs It’s Time to Switch to SaaSquatch

If you aren’t getting the support you need, your growth has plateaued, and your business needs can’t be supported, it’s time to switch to SaaSquatch.
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Product Updates: Internal Notes, Widget Customization + More

Learn how SaaSquatch is changing to help you develop better relationships with your customers, streamline reward management, and get a better ROI.
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Referral Reward Tiers: The secret to a better ROI

Set up referral reward tiers to get a better ROI, boost program engagement, and automatically personalize each reward.
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SaaSquatch Begins SoC 2 Audit Process

SaaSquatch is set to earn SoC 2 Type II compliance by the end of 2020. Choose a referral software vendor you can trust with your data.
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What Subscription Services Are Getting Wrong About Customer Loyalty

What's the most effective way for a subscription service to drive customer loyalty? Learn the one lifecycle stage you need to master.